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zoho Tips Any where you are Zoho Shorts zoho social all your business apps Events everywhere news zoho friends All your business applications everywhere New from ZOHO Free to be whatever your business everywhere you are Click Here for zoho master class ZIa gets a voice CRM and Campaigns made GDPR compliant more later paint your own view with pictures in CRM All your business applications everywhere you are from any device deliver emails at prime time for recipients to open them Everywhere Business Tools zoho shorts Blue print your sales processes in ZOHO CRM Zoho's artificially intelligent assistant has now gained her voice. That means you can actually talk to your CRM add polls to email for instant feedback Marketing Calendar in zoho campaigns News tips and more about ZOHO from successful Crm 07983784816 nick@successfulcrm.co.uk nick@successfulcrm.co.uk mobile: 07983784816 header Take your business with you everywhere you are ZIA predicts when your leads and deals will close new workflow and web optimization tools added to ZOHO's one platform - see more later Do you need to manage Social Media for your clients? ZOHO Social now comes in an agency version - nick@successfulcrm.co.uk If you look at the main comparison sites like Get App ZOHO Social is at least "on all fours" with the big SM tools like Hoot Suite and Buffer. Comparison Buffer and ZOHO - click here Comparison HootSuite and ZOHO - click here These are independent comparisons from Get App and most of the features are common across these tools. However, the information available to Get Apps is a little out of date, as new features have been added to ZOHO. Now you can automate your processes across multiple applications, with this powerful work flow engine. With it, an event in one business tool, triggers an action of some kind in another The power of Flow, is that the trigger and actions can happen across different ZOHO products and even difference web applications. That includes Insightly, Hubspot, Slack, Git Hub, Freshbooks and a lot more connected conversations One of the key issues for Social Media is not only understanding Brand performance but how likes and shares translate into actual business and revenue. Because you can integrate ZOHO CRM and Social, it is possible to track conversations and Facebook adds, through to actual revenue achieved. Now with ZOHO, businesses can start to see beyond engagement and get clear analysis of just how effective their investment in Social Media is. nick@successfulcrm.co.uk mobile: 07983784816 ZOHO Flow Marketing is increasingly about conversations instead of broadcasting. These are had over multiple channels like; web site engagement, emails, calls, face to face meetings and of course social media. Connecting these up in one place is crucial, which is a key strength behind ZOHO Social with its integration across the ZOHO platform - CRM, Campaigns, Help Desk and more. That means for example any adverse social comment can be addressed immediately, with a "trouble ticket" to protect your Brand. New from ZOHO ZOHO Social for Agencies Want to optimise your website and know what your visitors are looking at within the page? May be you want to test one page version against another? You might want to know the path your visitors take across your site? Page sense gives you powerful tools like heat maps and A/B testing, to optimise the results you are getting from your website. It also integrates with a number of third party tools like Google Analytics, Clickly, Kissmetrics, Mixpanel, Google AdWords and more. in depth - zoho social Zoho Social Comparison Agile is fast replacing traditional Prince Two waterfall methods (which can be managed in ZOHO Projects). Now ZOHO has launched its new Agile project management application, which is designed for Scrum. The flexibility and fast delivery of Agile, also makes it suitable in the creative industries to manage work, especially if you take a team approach. page sense ZOHO Sprint social media roi focus on the best leads analytics and brand health in depth - zoho social Creating your posts zoho tips Did you know you can turn your CRM views into spread sheets? Why would you do this? There are many advantages to spread sheets e.g., you can input or update data in more than one field, much more efficiently than having to open and close files. Just go to the view and look for the three dots top right. Then select ZOHO Sheet. When you save the sheet and close it, the data is updated When you are creating posts it is helpful to look back at which got the best Brand reaction in the past. You might want to also collaborate with your team if you have one, or as an agency with your client. All this is possible with ZOHO. And when you are ready, you can post your content to Twitter, Facebook, Instagram, Linkedin and even Google Plus. If you need to post to personal profiles as well, these can now added to the platform. Have you ever felt like you had wasted time following up leads that never where going to close. Wouldn't it be great to prioritise your time and effort on those leads which were most likely to close and stop wasting time on tire kickers. ZOHO CRM has two answers. You can automatically score leads based on your criteria or even by the way they are interacting on email. Zia, ZOHO's artificial assistant can also predict which leads are most likely to convert. You probably want to see the performance of your posts, as well as your Brand as a whole. If you can track these, you can increasingly improve your Social presence. ZOHO has a full analytics function along with some nice ability to monitor the activity of competitors and the interactions they are getting. Reporting is also available through ZOHO's powerful BI tool It can be easy in the heat of social media to lose track and so it is helpful to schedule your posts with the help of a calendar. But when should you post to get the best effect? ZOHO has a clever tool called Smart IQ. This will tell you the reach your post will have on certain dates and times, or create a schedule to maximise engagement. You can of course repeat posts and get Smart IQ to help. Click Here When you send an email campaign out, you often include a link to some of your content on your web site. Wouldn't it be great if you could not only tell that the recipient has clicked on the link, but could also then track them and know what pages they read? Imagine you also knew, if they then revisited your site and captured this information in your CRM. You can do this by integrating ZOHO Sales IQ, ZOHO Campaigns and ZOHO CRM. Spread Sheet CRM Scheduling your posts Learn more about ZOHO Social ZOHO Masters Class - click here Tracking website clicks Find out more at the ZOHO Master Class We are proud to be able to welcome the market leaders in Software for Nursery Schools to the ZOHO Family. Introducing the ZOHO One platform to this major company is an exciting challenge which kicks off in earnest in June with the introduction of ZOHO CRM. Further Applications will then be rolled out through to October to support the whole business. We are looking forward to supporting a business which has a real vision and aims to ensure every child gets the love they deserve. Childcare as a Business It is very exciting to be supporting Kent's premier Quantity Surveyors lead by an award winning female Managing Director - Claire Fenwick. Spatial Dimensions have been a long term ZOHO user and are now expanding due to a very successful start of the year. We are looking forward to supporting this exciting business over the next few months after an initial project. Further plans are already in place. Events New zoho friends In the next issue of ZOHO News, we will be looking at how you can join up your Web and email campaigns We will also tell you about the latest changes and give you more hints and tips. Why do the sales staff of the market leading provider of furniture to the NHS, get out of bed in the morning. The answer was, that they don't sell furniture. They make a difference to the lives of patients and their families, by working with caring staff to improve the health environment. The "Find your Why" work shop we facilitated, got rave reviews by the attendees - "Yesterday was so inspiring. I can't wait to start our journey. Thank you so much". That is the starting point of the STEER Journey for Ocura Health ZOHO Master Class Reviews Spatial Dimensions Get your Ticket Click Here making a difference Karen Davis - Marketing Consultant Yesterday I spent the day attending a ZOHO workshop ran by Nick Bird. Nick really knows his stuff and his expert knowledge of ZOHO and CRM is amazing. There were a lot to take away from the workshop and I would recommend this workshop for anyone who is currently using ZOHO or for anyone who is thinking about implementing a CRM system into their business. Claire Fenwick - MD Spatial Dimensions I would thoroughly recommend Nick's workshop. We have been using ZOHO for some time and Nick really  opened my eyes to some of the functionality we hadn't realised was there all along. Nicks obvious knowledge of ZOHO shone through and we will definitely call on his services in the future. Ocura Health ZOHO Master Class Leading Construction Click this box and keep up to date and make the most of zoho In Next Issue Whether you are using ZOHO now, or you are thinking of implementing ZOHO, this short workshop is for you. If you are already using ZOHO, you will be introduced to new functionality as well as hints and tips to get more out of the tool. If you are not currently using ZOHO you will get a very clear idea of what ZOHO can do for you. The workshop follows a realistic business scenario, which takes you from engagement on your web site through to winning the business and delivering the service. Along the way we will talk through topics like; lead and opportunity scoring, automating your CRM and best practice in managing your client relationships. You will also see how the leading ZOHO One platform works, as we integrate over 12 of the modules including CRM, Social, Campaigns, Surveys, Zoho Sign, Books and much more. If you are already a user, this is your opportunity to talk to a ZOHO expert and get professional advice. If not, you can drill down into how this powerful tool could meet your business needs.