INDUS Chapter meetings
The Monthly INDUS Magazine
INDUS Billboard
P. 8
May 2016
2. Chairman Speaks 3. INDUS CONCLAVE- North 5. Customer Success Story 6. Influence Corner 8. INDUS Chapter Meetings 10. CIO Insights 12. SAP Listens 13. INDUS Webinars 14. INDUS SIG
Page Topic
table of contents
chairman Speaks
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Dear INDUS Members As I had indicated in the last month’s issue of the INDUS magazine, we have now grown big enough for us to take on an independent role and set up a secretariat which will function as our operations back-end. This is also needed to enable us to become truly an independent user group, functioning in all ways independent of SAP. This secretariat will also enable us to scale up our operations and to ensure that we are able to build a true community. In this quest, after thorough analysis of all the options that we had, We are pleased to announce that we have appointed Paul Writer Strategic Services as the Secretariat for INDUS. They will be handling member relations, conference management, communications, accounting among other responsibilities. Paul Writer was founded in 2010 by Jessie Paul, a former CMO of Wipro Technologies and Global Brand Manager of Infosys. Paul Writer works with clients primarily in the B2B space helping them to build a community-based outreach program with their stakeholders. Clients include Adobe, Brillio, Dell, Happiest Minds, LinkedIn and SAP. You can reach them through admin@induscommunity.com or by connecting with our Program Manager, Sasha Menon, at +919739895218. This is an important and a big step for us, as this increases our overall annual costing to run the user group and necessities that we move from a free membership model to a paid membership model. We are still deliberating the quantum of fee and how we will operationalise the fee. One thing that all of us on the INDUS board agree upon is that it is time for us all to invest a bit in the health of the user group so that we collectively benefit a lot from being a part of the group. We will get back to you all shortly with more information about the fee structure. Meanwhile, we met Adaire Fox Martin, President – SAP APJ in March and had a very productive meeting, sharing with her our growth story and seeking her commitment to continue to support the user group in all manner possible. We are about to start work on creating a position paper on S/4 HANA. We have 5 board members committed to spend time and effort (both theirs and their teams) to understand the strategy around S/4 HANA and create a white paper based on our understanding. We would like to open the participation on the committee to another 3 CIO’s and their teams. So, if you are interested and would like to find out more information, pls reach out to us at admin@induscommunity.com. Thanks & Regards, Manish Choksi Chairman- INDUS
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Manish Choksi-Chairman-INDUS Prakash Kumar -CEO -Goods And Service Tax Ltd Debdeep Sengupta Managing Director SAP India Sub-Continent Brij Bhusan Nagpal-Executive Director (Finance)-Luminous Power Technologies Harish Lade- GM Systems- Asian Paints Ankush Kaura- CIO-HANA Implimentation Indira Screymour -Sr. Vice President (HR) -Genpact B.K Arora-Head - IT-Dainik Bhaskar Mr. Vinod Sivarama Krishnan -CIO & Head – e-Commerce- Usha International Vijay Seth- CIO- Hero Moto Corp Lallit Parchani-Solution Consulting Director-Concour Technologies Nitin Rohilla-Chief - SAP Centre of Excellence-Tata Power Gopal Krishna-GM- IT-BPL Medical Technologies Rajesh Mishra-SVP - Corp Process & IT VE Commercial Vehicles Ltd (A Volvo Group and Eicher Motors Joint Venture) Chander Khanduja-CIO-Luminous Technologies Shyam Prasad, SAP Kamal Singhani, IBM
Speakers @ INDUS Conclave
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New Delhi
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SAP HANA is more than an in-memory database; it's a platform for innovation.” Thomson Thomas, CIO, HDFC Standard Life Insurance Company
Customer Success Story: HDFC Life: Implementing SAP HANA® to Increase Performance Across the Entire SAP® Software Landscape
Objectives Increase the productivity of all business processes Monitor business processes continuously to measure performance Revamp and integrate the entire IT platform Why SAP SAP HANA® platform to achieve optimized business processes Software support that provides a basis for corporate innovation Real-time visibility of software processes made possible through SAP HANA Resolution Implemented a daily incentive settlement to support higher employee performance and satisfaction Migrated from its existing DB2 database to the SAP HANA database Migrated the SAP® Enterprise Portal component to SAP Mobile Platform Implemented the SAP IQ Near-Line Storage and Retention Management rapid-deployment solution Integrated over 15 business applications with the upgraded software landscape running on SAP HANA Benefits High performance of all enterprise processes Real-time, detailed insights into all business processes Faster, more effective decision making on all levels Reduction in IT operations cost
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INFLUENCE CORNER
SAP Market Introduction Programs - Connecting you with SAP Development
SAP is committed to building long-term customer relationships, listening to your feedback on our products, and supporting you with adopting the latest SAP innovations. Participate in our programs to influence and adopt SAP innovations by collaborating with SAP Development: Customer Engagement Initiative : Innovate with SAP in current development projects: Early Access: Experience a new product release in the test phase (before product release) Early Adopter Care : Adopt SAP innovations early on with confidence and support from dedicated SAP development contacts (after product release) Customer Connection :Improve existing SAP products by requesting small enhancements:
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List of CC Topics- Improve
Early Adpoter Care Project- Adopt
INDUS Chapter Meetings- Hyderabad & Chennai
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INDUS held their Hyderabad and Chennai Chapter meetings on April 20th and April 21st . Chapter meetings are a great platform for customers in a geography to meet and discuss certain common challenges and share their feedback with SAP. This event Began with a session on S/4 HANA, the next generation business suite. This was followed by a customer presentation from Kavincare (in Chennai) on SAP SuccessFactors. INDUS Board met the Global SAP Leadership last year and put forward the feedback from members regarding the declining support quality. The SAP management team decided to have a dedicated team to help INDUS members with their Enterprise Support problems. During these Chapter meeting later this week, an Enterprise support clinic was organised where members had the chance to discuss any open support tickets, have a better insights into their support entitlements or any open questions related to Enterprise support. Along with the Globalisation team, we are running sessions which will be condensed form & the most important information of what was shared at the GST Forum to INDUS chapter meetings in all the different chapters. Members who were unable to attend the GST forum in Delhi, were happy to attend these sessions in their own city. This session had the following agenda Agenda: GST tax reform – fundamentals Destination Concept Components Treatment of specific business processes GSTN architecture – adoption Open Points SAP’s solution proposal Tax Procedure - Migration if required Questions and Discussions .
In the second half, we had the GST readiness session for outr members. GST Readiness series was held last month in New Delhi with record participation., Along with the Globalisation team, we are running sessions which will be condensed form & the most important information of what was shared at the GST Forum to INDUS chapter meetings in all the different chapters. Members who were unable to attend the GST forum in Delhi, were happy to attend these sessions in their own city. This session had the following agenda Agenda: GST tax reform – fundamentals Destination Concept Components Treatment of specific business processes GSTN architecture – adoption Open Points SAP’s solution proposal Tax Procedure - Migration if required Questions and Discussions
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Photos from the events
Guest CIO- Malabika Saha, VP(IT) Graphite India Ltd.
1. Tell us something about the person behind the role? Schooling was from Mumbai, Graduation & Post Graduation in Statistics from Delhi University. Was a rank holder in graduation from Delhi University. Started my career as a Lecturer in Ruia College, Mumbai but had to move to Calcutta after my marriage. In Calcutta I started all over again as a Systems Analyst with HMV. In this long journey I have been associated with companies like India Foils, Tide Water Oil – of Andrew Yule, Shalimar Paints, Tega industries & many others before my stint with Graphite India Limited. At GIL I was recruited to implement an E.R.P. for the organization. From selection of SAP to implementation and final maintenance of the system , me and my team have steered the project which is now regarded as a best practices Bench Mark by the implementation partners & others. Besides IT I love reading, music, interior designing and travelling. My passion also includes cooking and gardening which are great stress busters. 2. How do you define your role as a CIO? Today I am a key contributor in formulating strategic goals for our organization. The prominence of my role has risen as IT has become an important part of the organization.
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Image courtesy-http://daviddewolf.com/
CIO INSIGHTS
I am focusing on Analytics, Cyber security & legacy modernization. Driving the analysis & re- engineering of business processes, identifying & developing the capability of using new tools are also my priorities. 5. What are the 3 IT trends that you follow and think can add the most value? 1) Digital Transformation. 2) Using Cloud to create an agile platform for change. It will help in full business engagement- delivering new capabilities faster & at a lower cost. It will allow companies to overhaul how they operate from work processes to business models. Finding talent to help IT meet business demands. 3) Cyber Security-can engage the top level in a broader business discussion. 6. How does your organization use IT for increasing the effectiveness of the business?Since our business is mainly related to the Steel / Metal industry and is B2B, IT is mainly used for Analytics. 7. Has the decision process for buying software changed in your organization? IF so, how are the decisions being made? There is only one significant change. Earlier each unit / department would procure Software without having the bigger picture of compatibility and integration in mind. Today all requirements are sent to IT at Head office where it is vetted and finally approved by the Executive director. 8. What are your expectation as CIO Practice Head/ IT Manager and the challenges you oversee in recent future? IT should play a major role in Business Processes and be the pillar of the organization’s growth. Infrastructure (Networking) and Cyber security are major challenges this is coupled by the Cyber Laws of the country. 9. What is your leadership secret? Have a vision – let all team members know what’s in it for them. I do my best to inspire& engage them in their work. Make them feel they belong I am a persuasive communicator. We acknowledge & celebrate successes with in the team. I empower them as much as possible, treat everyone with respect & am honest. I try to be fair, kind & courteous. 10. How do you see INDUS being part of your daily business affair for collaboration, networking and leaning new technologies? What it takes for this change to happen and your expectation from INDUS? INDUS would indeed be a great platform for collaboration, networking and learning new technology as we are all on the same platform. SAP being a vast ocean no organization / person can have full knowledge and if sharing of experience and knowledge can actually happen it will strengthen the SAP community and it would actually grow. Trust and confidence in your own skillset can actually make it happen. 11. What are your expectations from INDUS community? We expect to get practical help from INDUS, who know what we are up against & know what works. We would like INDUS to share platform for specific & realistic techniques to maximize agility, cost effectiveness & business value. INDUS could help in giving solutions for managing external forces impacting IT & for dealing with issues relating to business, technical & human. 12. Would you recommend INDUS membership to others? If yes, Why? Finally I will strongly recommend INDUS membership to others as it will help Organizations in getting practical help to know what works & sharing a platform for realistic techniques to maximize agility, cost effectiveness & business value. X---------------------------X
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SAP Listens to Customer Feedback
Let your voice be heard SAP Listens will run from May 10 to June 18. If you receive a personal invite, we encourage you to participate.
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What is SAP Listens? SAP Listens is SAP’s program to listen, engage and act upon customer feedback. With this survey and follow-up program, SAP want to gains insight into what customers feel about SAP. The survey is designed to be easy to use for completion in less than 5 minutes, and can be accessed from mobile devices. And with enhanced follow-up to both with individuals and groups, SAP is are committed to understanding the root-cause of issues, allowing them to more effectively address challenges and make changes. For more information, please go to: http://global.sap.com/ campaigns/gce/ us-en.html How does SAP Listens work? The SAP Listens Customer Relationship survey is executed by third party survey vendor (Medallia) and consists of a small set of questions designed to gauge the quality of customer interactions with SAP. Customers are asked to rate their “likelihood to recommend SAP” on a scale from 1 to 10, followed by questions around specific areas such as Business Value, Ease of doing Business, Software, Relationship and Consulting, Education and Support Services from SAP. Customers also have the opportunity to provide feedback on SAP Partners. In 2016, SAP will conduct three waves of this SAP Listens Customer Relationship survey, however customers are only asked once a year. How can I get involved in SAP Listens? SAP will send the SAP Listens Survey to multiple roles within each customer organisation. If you wish to find out more, please get in touch with your SAP contact person / Account Executive or use the contact details provided on the website: http://global.sap.com/ campaigns/gce/ us-en.html. What does it mean to me? • A path to provide more actionable inputs and help identify what matters most to you. • An opportunity to ensure alignment of SAP’s focus and actions with your priorities. • Your opportunity to feedback to SAP on your experience with a simple survey that takes less than 5 minutes.
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INDUS Webinars
Innovation Adoption Series - Part 1: SAP Innovation Guide & Landscape Management:In this webinar Customers and Partners will receive an overview of relevant tools and services SAP is offering to identify, understand and adopt SAP Innovations. Innovation Adoption Series - Part 2: SAP Release Strategy Brochure:The SAP Release Strategy Brochure provides a holistic view over SAP’s release and maintenance strategy, as well as an overview on SAP’s product and solutions portfolio across technology platforms, applications, and business networks. SAP Product Availability Matrix (PAM): Join this webinar to find out which software product versions are or will become available in the next quarter and learn about technical release information provided per activated instances, i.e. database versions, web browsers. SAP Manufacturing Road Map: In this Webinar you will get an overview of the current roadmap and strategy of Connected Manufacturing. SAP BI – Overview & Roadmap: SAP has a robust strategy and roadmap for a key piece of the Analytics portfolio: BI. In this session, we’ll highlight the capabilities, features and solutions that help you with your Business Intelligence initiatives. SAP Internet of Things – Overview: Listen to SAP´s Nils Herzberg overview presentation to demystify the topic. Using simple and practical examples, he will lay the foundation for you to navigate the SAP product offerings related to the Internet of Things. Data Management for SAP Business Suite and SAP S/4HANA: Data Management strategy for SAP Business Solutions, Introduction to Data Aging including roadmap and Overview of Information Lifecycle Management (ILM) and Archiving.
INDUS Special interest groups Special interest groups or SIG's as they are popularly known are formed when members who are interested in a specific topic/technology or industry want to meet and discuss about that specific topic. Please find below the list of various active SIGs Industry SIG's : Oil & Gas SIG Utilities Automotive Consumer Products/Retail Professional Services HR SAP Solution specific SIG : SAP Solution manager SIG Emerging Business SIG Localization SIG Enterprise support SIG Emerging Solutions SIG Technology SIG Emerging Technology SIG HANA/HCP/Analytics/startup/mobility/UX
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Write to us at admin@induscommunity.com
INDUS -SAP User group in India
www.induscommunity.com