January 2017 Issue
CEO Update (Inside Cover)
Hearts & Minds (page 16)
Year In Review (page page 3)
New Hires/Promotions (page 20)
Career Opportunities (page 23)
Employee Spotlight (page 25)
Employee Recognition (page 26)
Branch News (page 24)
Upcoming Events (page 17)
The new CEO Update series will be presented in three segments. The segments will provide an update on Hearts & Minds, People & Culture, and an overall Company Update. The best things come in three's!
Launch of the Edge newsletter - May 2017
Harper Intranet Created & Published
All Harper field & office employees
celebrate Safety Week 2017
Ringing Of The Bell
Charlie Bacon, CEO is a guest on Varney & Co.
Charlie Bacon, CEO is a guest on TheStreet.com
FORUM & INCENTIVE
LEDS launches a dedicated website
LEDS hires Craig Turner, an electrical engineer to expand their reach and capabilities.
Halloween & Thanksgiving
Charlie Bacon, CEO is inducted into National Academy of Construction
Warnings of blizzards and ice may affect the other parts of the country, but it’s rare for Floridians to hear excited weathermen suggesting 12-16 inches of snow for Monday morning. Instead, the beach bums of sunny Florida need to be on the look out for a few winter phenomena unique to the state.
Travelers hit Florida extra hard during the winter months. With the flood of northerners comes extra foot and car traffic. Be observant and careful on your morning commute to work. Simply put, vacationers have lower spatial-awareness. Also, remember to stay patient with the Bostonian and Philadelphian as they stand behind you in line at the grocery store and fast food restaurant. They’re impatient by nature and need a loving hand to assure them that they will get served, even if it takes twice as long as they’re used to.
The temperature is going to drop - if it hasn’t already. Get ready for a whopping 70 degrees - maybe even 68, heaven forbid. And while that number may seem anything but winter-like to many, native Floridians are clearly used to warmer weather. Even a slight drop in temperature could prompt a shiver. Be sure to wear a scarf and heavier jacket on your 15 minute walk to the closest body of water.
When the yankees get foot-falls of snow, it’s likely those in Florida will receive some rain. Be sure to inspect your roof, downspouts and gutters to make sure they’re ready for a deluge. And while you’re inspecting, check out your home’s heating system. Boilers, furnaces and chimneys should all be serviced at least once a year.
Keep these tips and tricks close to your heart this winter for a little extra warmth. Happy sledding-- I mean, surfing!
The Marketing Department is proud to announce a Lunch & Learn dedicated to individual branch needs. In the allotted time, the Marketing department will provide Intranet training and education, photograph noteworthy projects and take headshots of Harper employees.
The Intranet is one of the most integral tools we have in order to efficiently do our job and do it well, yet many do not know how to use it to its fullest potential. Link to Harper: Where to Find What You Need When You Need It provides a two hour window where employees can learn to navigate the deep waters of the Intranet and ask any questions or offer comments they’ve been harboring. The two hour time slot also leaves room for branch specific training and/or discussion regarding any branding, presentation, proposal and branch-specific market, customer or competitor research needs.
Angela Weiser, Marketing & Communications Director, commented, "We believe it's important to support the branches through training and creating opportunities for discussion and feedback. We want to be more than your average Marketing & Communications Department, working in the background, waiting for needs to pop up. Instead, we want to be proactive in assisting the branches with any marketing and communication needs."
Beyond a catered lunch on us, the marketing department will also offer unique Harper swag to each attendee. So be on the lookout for more information in the coming months regarding time and place. We’re looking forward to working with you all to make Harper an even better place to work.
by Katie Mistry
Lunch & Learns
We want to be more than your average Marketing Dept.
Technology has advanced quickly over the past few years, moving beyond smartphones and gaming to the development of integrative technologies for the workplace. Not to be left behind, Harper is currently incorporating and experimenting with the newest tech and trends, Augmented Reality (AR) and Virtual Reality (VR), in our everyday work spaces.
Augmented reality (AR) is a technology that uses specialized equipment such as AR headsets as well as apps for smartphones and tablets to overlay computer generated models into our natural view of the real world.. It has blurred the lines between our reality and this computer-generated use of our senses, but for the construction industry, this blur could not be more opportune. Construction companies are now experimenting with AR to place field employees in life-size, 3D models.
At Harper, we plan on using AR in our building and planning stages. We can not only create buildings and place them in their potential locations, but we can also look at an existing building and through a tablet, remodel, add on or change it to mirror the finished project. Instead of relying solely on two dimensional drawings, we can now visualize a proposed chiller installation in three dimensions. Visualization assists in validating clearances and planning logistics. The Michigan branch is taking the lead on implementing this technology throughout their planning and design development stages.
In addition to Augmented Reality, Virtual Reality (VR) is now being used in in the building design and construction setting. Delivered through headsets, omnidirectional treadmills and special gloves, VR recreates a real-life stimulation or experience for the user, immersing them into the virtual world. In the near future, we plan to use VR in the planning and construction stages of a project. By donning a pair of VR goggles, the user can take a virtual look into the building's mechanical room; planners and estimators could set aside the blueprint in favor of a more dynamic step inside the very scope of the project. National BIM Manager and Innovation Forum Lead, Richard Davis, is currently working on implementing these innovative additions.
Davis explains the value in using both Virtual Reality and Augmented Reality throughout project design and completion, "AR & VR are simply tools to streamline our already efficient process. The goal is to execute a project even more successfully and provide building owners and GC's with a better, safer end product. We believe it is important to capitalize on the most recent technology to QC and track issues as well as get a sense for how systems will be installed before the install even takes place."
VR and AR are important differentiators for Harper. By having these new innovations for customers to experience and employees to utilize, the company can take another step forward as an industry thought leader. The ultimate goal is to create a more efficient process and experience for not only our teams, but for our customers as well.
*Don't forget about the $500 Incentive to submit an innovative idea for selection by the Innovation Forum!
Innovation Campaign: AR & VR
Innovation Campaign: AR & VR (cont'd)
Jane Patton - Service Sales Rep 12-01-17
Luis Rotundo Rincon
Adrian Anez Bozo
Chris Songy - Senior Project Manager 12-18-17
Ruth Ferreira - Service Coordinator 12-11-17
Jamey Dyson - Project Sales Rep 12-01-17
Billy Brockenbrough- VP & Branch Manager
Harper's Tampa branch broke bread and raffled off some great gifts this past December. The overflowing "Toys for Tots" box matched the endless holiday spirit expressed by all attendees!
Harper's Orlando Field team enjoyed a meal together this past December in celebration of the Holiday season. Each attending employee took home a vendor or subcontractor supplied gift and raffle ticket as well, with the grand prize being four box seat tickets to an Orlando Magic basketball game! Harper also raffled off one additional vacation day for 2018 for anyone who brought in toys for the charity "Toys for Tots."
Holidays In Review
Branch & Dept. News
Branch: Lake Mary
Position: Preconstructon Manager
What is something you have always wanted to try and never done?
Go to Machu Pichu
If you won the lottery, what would you buy?
A house for my mom
If you could be any children's character, who would you be?
Calvin from Calvin and Hobbs
Service Accountant, Tampa
Rindi is extremely valuable to the company and demonstrates Harper's core value of WE CARE. She genuinely cares about our company and our people. Her work reflects that on a daily basis as she is always wanting to exceed expectations in the quality and quantity of the duties she performs. I'm very proud to have her on the Harper team and look forward to a successful future for Rindi.
Nominated By: Mike McCann
Write Up By: Dom Traina
David exemplifies the consummate Harper employee that cares not only for the company, but also for the client. He has worked for Harper for 5 years as a service plumber and recently promoted to Service Field Plumbing Supervisor. David's commitment to a job well done and customer care has generated several reference letters highlighting his customer service skills and exceptional plumbing work. As we all know, if a client takes the time to write a letter, it means they truly appreciate the work performed. David has invoked that response from numerous happy customers. We certainly appreciate his choosing to continue learning and achieving superior workmanship with all the service calls and projects he has worked. David puts together his own estimates, orders parts/components, and mans the job for on time and profitable jobs. Thank you David for being part of the Harper Service Team!!
Nominated By: Steve Dobbins
Write Up By: Steve Dobbins
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Communications & Proposal Coordinator
SVP Sales & Marketing
Contact The Pulse Team