It is hard to believe it is already February of 2019! The new GDAA Board of Directors was sworn in at the January General Meeting, two via video conference! I am honored to have been elected as the President of the GDAA for 2019 by my fellow board members, and look forward to working with of the fantastic staff and dedicated volunteers to continue to build on the many accomplishments of 2018. Reflecting on 2018, we have a lot to be proud of. The year kicked off with our Spotlight on Success event, this was a great opportunity for everyone to be recognized by their peer. Behind the scenes, Jo and her team launched the new website and Novi AMS system, membership approved a comprehensive update to our Bylaws and Rules and Regulations, and we received a $8,900 grant from the National Apartment Association (NAA) for marketing and improvements to the Event Center, which are all underway. All of this happened while achieving a 3% increase in primary membership. Additionally, our charitable arm, The Rent Foundation, had a record year raising over $35,000 that will go a long way to provide rent assistance families in need. Great job to Tina Warner and the rest of the Rent Foundation Committee and Board of Directors for all of your hard work and dedication! I want to take this opportunity to thank Chris Melvin, the outgoing Board President for his dedication and service for the past 5 years. Chris did an incredible job, and under his leadership the GDAA achieved many goals and is positioned well for the future. LOOKING FORWARD... As a part of charting our course for the next 2 -3 years, the board participated in a strategic planning session in January, lead by our Resource Director from the NAA. During that session we updated our mission and vision statements and prioritized our goals and objectives for achieving that vision. We will share our vision more formally in the next couple of months, after we complete the formal strategic plan.
February 2019
a look inside:
february general meeting page 3
reflect and Look forward...
Greater Dayton Apartment Association
2019 Patron Sponsors pg 3 New Members pg 3 February General Meeting pg 5 Calendar of Events pg 6 February Star Associate pg 13 GDAA Rent Foundation pg 15 Star Associate Members pg 22 State of the Industry pg 25
Lloyd Cobble, GDAA president
UPDATE
"doing business with a member is just good business"
Reflect and Look forward... continued page 1
I will share that the board is committed to growing membership, which is always important, but we also want to make sure we are providing value to our members. We already have some exciting and new opportunities coming in 2019. We recently added a Social Media Committee. I am looking forward to that group developing a solid plan to utilize social media so that we can better communicate with our members. The other committees are working hard to provide new training opportunities, speakers and a few minor adjustments to the timing and structure of our meetings so that we can better serve our members. As I will continue to say, this is YOUR association and we need your input! It is my goal this year to understand how we can provide a better value for your membership in hopes to continue to build attendance at our meetings and events. I encourage you to reach out to me, Jo or any of our board with suggestions to improve the GDAA and help you get more value from your membership. Better yet, volunteer for a committee and make a difference! This year I want to ask one thing of each member. If you are doing business with someone who is not a member, please encourage them to join. Not only does it provide them with an opportunity to expand their network, but it makes your network stronger. Not to mention that we need to support each other, so it makes sense to do business with a member. As our motto goes "Doing business with a member is just good business" Thank you for your support of the GDAA, I am looking forward to a great year and hope to see you at our events this year! -Lloyd Cobble
premier patron sponsor sponsoroSponsors
Alex Houck (937) 321-1493 3461 Mustafa Drive Cincinnati, Ohio 45241 alexhouck@dayton-pmg.com
Reid Happy Homes LLC
new members
2019 patron Sponsors
Patron Sponsor Please support the Association that supports you! As a Patron Sponsor you will be: Recognized in the Update Newsletter Membership Directory Listed on a banner displayed in the GDAA Event Center Acknowledged at all General Membership Meetings and events Company logo will scroll across the GDAA website home page. All of this for a $700 investment in YOUR GDAA. Deadline is February 8, 2019
A & B Flooring
William Reid (937) 572-460 PMB 402, 1841 W. Main St. Troy, Ohio 45373 billy269269@gmail.com
want to see your name on this list call sue today!
patron Sponsors
Donnie Hall, (937) 974-0957 4573 Keeneland Drive Huber Heights, Ohio 45424 a_bflooring@post.com
New members are approved by the Membership Committee and the Board of Directors. If you should have any questions or comments about sponsoring new companies, please contact the GDAA office at (937) 293-1170 or info@gdaa.org
Able Roofing BRG Apartments CertaPro Painters Chadwell Supply Cincinnati Coin Laundry CORT Harrison's Pro Tree Service HD Supply Larry Lasky, Attorney at Law Mop Squad Oberer Management Services PMR Companies Redwood Living Sherwin Williams - Flooring Sherwin Williams - Paint Towne Properties Willis Law Firm Wilmar Industries
Dayton pool management
2019 GDAA board of directors
Nate Fisher Peak 10 Group Vice-President nfisher@peak10group.com
Bryan Woods Certa-Pro Treasurer bwoods@certapro.com
Michael Randall C&D Property Management, Inc Secretary mrandall@cppm-inc.com
sue feltner
Assistant Executive Director Membership Committee Program Committee Trade Show Committee sfeltner@gdaa.org
past presidents
greater dayton apartment association staff
Fred Bayley Jo Ann Kuchenbecker David Buthker Hank McElderry David Dutton Jan Hartle Clarence Cox Lisa Philbrick-Berman Rusty Lykes Janet Chiarella Jim Ritterhoff Tammy Trace-Tanner Dave Hanley Sharon Lowe Don Brunner Nick Singh Tina Warner Jessica Matejovsky Chris Melvin
Administrative Assistant Member Services Technical Support Rent Foundation Applicant Assistance crichie@gdaa.org
Jacques Brose- Oberer Management Services Joe Colborn- Denizen Management Stephanie Collins- Miller- Valentine Group Kayde Fitzpatrick- Able Roofing Paula Fleener- Simms Management Karla-Knox Gordon- GDPM Denise Harrison- Harrison Pro Tree Service, LLC John Ison- Kinetic Renovations, LLC Tammy Markman- Rent Path Carol Prudden- Oberer Management Services Sham Reddy- GDREIA Tina Warner- PMR Companies
Jo Wise
Office Hours: Monday - Friday 9:00am - 5:00 pm 3155 Elbee Road, Ste. 300 Dayton, Ohio 45439 website: www.gdaa.org (937) 293-1170; FAX (937) 293-1180
Executive Director Education Committee Legislative Committee Maintenance Education Council Rent Foundation Committee jowise@gdaa.org
gdaa Executive officers
Lloyd Cobble Oberer Management Services President lcobble@oberer.com
chris richie
Chad J. Willett
Join us on February 27, 2019 for Chad J. Willett as he presents his:"Rip off the Rear View Mirror" Seminar before the February General Meeting! RIP OFF THE REAR VIEW MIRROR by experiencing the power of “Now.” We have this moment to discover our “Through Line” in life which channels our energies and keeps us in the present moment. Are you ready to transform your life or organization by knowing what you want both short term and long term and creating a “Through Line?” Get ready for an encore as Chad presents "SMASH THE BOX" for the February General Meeting! SMASH THE BOX by thinking different! Acting different! And developing a creative mindset! Groups that “Smash the Box” generate game changing ideas that gives them a creative advantage over their competition. Game changing ideas, unplanned collaborations, and creative mindsets lie outside the box... Are you ready to take thinking outside the box to the next level? 1:45 - 3:45 Seminar 4:00 - 4:30 Networking (food/drink) 4:30 - Business Meeting & Speaker $25 includes food and drinks $55 for both Seminar & Meeting
REGISTER
all attendees will receive an Electronic copy of Chad's book "smashing the box"
seminar
general meeting
february general membership meeting and seminar
MAY
Calendar
for complete details and to register visit the gdaa website
The Greater Dayton Apartment Association believes in the spirit of Fair Housing. All real estate advertised herein is subject to the Federal Fair Housing Act, which makes it illegal to advertise “any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make any such preference, limitation or discrimination.” State and local laws forbid discrimination based on factors in addition to those protected under federal law.
2/14 Brainstorming Event
2/07 Bed Bug Panel
APRIL
Maintenance and Vendor Appreciation Picnic
2/12 Fair Housing for Service Techs
2/27 Seminar- Rip off the Rear View Mirror February General Meeting Keynote, Chad J. Willett
Ask An Attorney Panel Maintenance Mania! EPA 608 Universal Certification March General Member
Excel for Beginners Golf Outing
Pool School Selling to Personalities 38th Annual Trade Show Fair Housing Seminar
june
MARCH
2/19 Committee Meetings Membership Committee 9-10am Program Committee 10-11am Education Committee 11-12pm Legislative Committee 3-4pm
February Education and events
With the evolution of technology and the demand for the latest features from residents, the apartment industry is forced to examine its offerings and step up its game.The future of resident amenities is a hot topic in rental housing today. Traditionally, community amenities have been placed in silos in two areas, community-wide amenities and unit-specific features. Operators must start adding a third area of amenities, in the form of services, according to the panelists in The Future of Resident Amenities session at NAA’s Apartmentalize. Victor Aguilar, Director of Operations at Carbon Thompson Multifamily Management, says keeping up with technology is vital to success. “Amenities need to evolve with technology. More and more properties are doing it, and if you don’t, you will fall behind. We have tried to stay ahead of that curve, with keyless locks and Nest thermostats.” A study conducted by Valet Living resulted in a variety of key findings that rental housing providers can pull from when implementing new technologies and service-based amenities. Pet care has the biggest usage potential from a resident's perspective. Home cleaning can work as an anchor service. The level of comfort each resident has granting access to their home varies depending on the type of service and age groups of the resident. Offering a range of services on a single app is valuable to the resident. The age of the resident has minimal impact on the type of service preferred and the usage amount. The users who are willing to pay a premium also showed a higher level of comfort when granting access to their homes. According to Tasha Krawiec, Vice President of Property Operations at BH Management Services, these data are in line with what they have been noticing at their communities as well. “Over the last few years, people have been willing to pay for comfort and convenience,” she says. “But we have to make sure we are doing things that set us apart, and we have to stay relevant and future-proof through demographic shifts.” Staying relevant is the key to success for rental housing operators. Dr. Angelina Lee from AHL Consulting and a market research expert had some advice for this industry in how to evaluate certain tech trends in service-based amenities. “From a researcher perspective, technology is the application of scientific knowledge to practical everyday tasks,” she says. “It drives people’s acceptance of technology when it makes life easy,” she says. Dr. Angelina Lee also says there are four Cs that need to be considered: Control- we can order a meal or walk for my pet at any time? Convenience- I don't have to leave my home, I can just push a button. Choice- I have all the choices. Community- we are building a community with these apps. Compiled from Units Magazine December 2018
"staying relevant is the key to success for rental housing operators."
The Future of Resident Amenities
sold out
2018 Trends Report
National Fair Housing Alliance 2018 Trends The Miami Valley Fair Housing Center is a member of the National Fair Housing Alliance (NFHA) which has offices in Washington D.C. Annually NFHA publishers a Trends report. This report is about the prior year’s cumulative national fair housing data. The report’s sources include its NFHA investigations and data, investigations from its over 100 non-profit members, and data from the fair housing divisions at the Justice Department and HUD. The report can be accessed from The report highlights 2017: More than half a million housing discrimination complaints have been processed since 1996, when NFHA first began collecting complaint data. Since 1991, more than 70,000 units of multi-family housing have been made accessible to persons with disabilities through litigation brought primarily by DOJ and private, nonprofit fair housing organizations. Since 1988, dozens of cases alleging redlining and discrimination by mortgage lenders have resulted in close to $1 billion in compensation to victims of mortgage lending discrimination and for investment in communities. There were 28,843 complaints of housing discrimination in 2017. The three most common types of complaints in 2017 were based on disability (57 percent), race (19 percent), and family status (9 percent). The biggest obstacle to fair housing rights is the federal government’s failure to enforce the law vigorously. Information for the article was gathered by John Zimmerman, VP Miami Valley Fair Housing from the 2018 Fair Housing Trends Report. Click here to read the entire report Clc2018-fair-housing-trends-report
The business of Cincinnati Coin Laundry grew From the first Laundromat in Cincinnati to the installation of coin operated laundry equipment in apartment buildings, institutions and colleges. They service a market within 150 mile radius of Cincinnati, including Dayton, Lexington, Louisville, Columbus, and Indianapolis. Established in 1957 by Edward Mischell and his brother Clarence Mischell, their philosophy has remained unchanged, provide only quality equipment backed by the best service in the industry. As of 2018 CCL owns and operates in excess of 24,000 machines. Cincinnati Coin Laundry is the largest coin operated laundry company in the Tri-State area servicing the multi-housing industry. They have provided laundry equipment and service for over 60 years and servicing the Dayton are for over 40 years. Cincinnati Coin Laundry is proud to represent Speed Queen, Commercial Laundry Equipment. They have earned Speed Queen’s Multi-Housing Award of Excellence for the past 30 years for outstanding sales, service and professionalism within the industry. Cincinnati Coin Laundry is also one of the largest suppliers of home style washers and dryers in the Tri-State area. Even though Cincinnati Coin Laundry is located in Cincinnati, they also service the Kentucky and Dayton-Springfield area. Their service extend to Indiana. Cincinnati Coin Laundry tailors lease and rental options to fit the customer needs. They do whatever it takes to ensure their customer’s needs. They do whatever it takes to make sure their customers are 100% satisfied. They attribute their success to the team effort of the company. Each department takes personal responsibility in making sure every client receives the service and quality of products they deserve. Cincinnati Coin Laundry is an annual supporter of GDAA Maintenance/Vendor Appreciation Picnic, events and seminars, Trade Show, Holiday Party and Patron Sponsor. John Gruen, has been active in the Greater Dayton Apartment Association since 1990. John served on the Board of Directors from 1990-2013. He is a GDAA Rent Foundation Board Trustee and serves on the Golf Outing Committee. Cincinnati Coin Laundry is also quite active in numerous groups such as Greater Cincinnati Northern Kentucky Apartment Association, the Louisville Apartment Association, the Lexington Apartment Association, and the Apartment Association of Indiana. If you are looking for a company that can help you solve all of your laundry room problems or needs make sure you call John Gruen or Jim Mischell at 1-800-777-9274 Thank YOU Cincinnati Coin Laundry for your continued support of the GDAA and providing exceptional service to the membership!
star associate member of the month
Maintaining exterior parking lot and building entry lights is an ongoing challenge for many property managers. During daily/weekly tours of the property when we monitor and inspect for potential repairs and safety items, the exterior light fixtures are marked as an exception. It can’t be inspected because the timers or photo cells are programmed for the lights to be off. The lights are not illuminated, because its daytime. Exterior lighting is an important service to our residents. It illuminates the parking lots, streets and building entrances. Exterior lighting creates a sense of safety. Without any reports of lights out, it is assumed that lights are operational. Then a resident comes to the office to report that his car was broke into, vandalized, or even worse, a resident falls. The concern for the resident, is elevated to a higher level of concern with the dreaded words, “the light by my building hasn’t worked for weeks.” Without documentation it’s difficult to establish the accuracy of this resident’s claim. Risk Management inquires “Have we provided the expected service to maintain the exterior lighting?” An Opportunity To Inspect Lighting Lighting can be inspected by taking advantage of the on-call rotation when the maintenance staff is called out for emergencies in the evening. Establish a policy for the on call/emergency call staff. Each week, on the first occasion the staff receives a call out, an inspection of the property exterior lighting is completed. Use a map of the property, with each of the exterior light posts or building wall mounted lights already identified; the on call staff can mark the map with date and time. The log verifies either lights are operational or in need of repairs. Adding this inspection to the preventive maintenance schedule will create a system to insure the lights are inspected with regularity. When maintenance submits work orders for the on-call service requests the exterior lighting inspection can be reviewed. Repairs and replacements are scheduled based on the items identified. Repairs can be scheduled as needed. When incidents occur the log can verify regular inspections and repairs. The report documents the status of the lighting. This demonstrates the lights are inspected and maintained. Adding the exterior lighting to a weekly schedule creates the ownership and awareness to maintain this important feature at our community. By: Lori Hammond Compiled from Multifamily Insiders Feb. 2018
Lights Out! An Easy Tip To Maintain Exterior Lighting
THE RENT FOUNDATION UPDATE: Where we are: The Rent Foundation Committee met again this month and again sifted through applicants, who for various reasons, have had hardships that have put them behind on rent. After studying the heart wrenching stories and the paperwork, we had a discussion. After a majority vote, the Rent Foundation helped a worthy family avoid being homeless, by paying their rent. The next month, a similar meeting will take place. Sometimes multiple families are helped depending on worthiness and funding. This is the work behind the scenes, the work many of you are unaware of is happening each and every month on the Rent Foundation. Many families are helped, because of your support. Without the participation of the GDAA Property Management, and GDAA Vendors, this charity would not exist. The help we have given over 100 families since 1995 would never have happened. A part of this process is the challenge of fund-raising. Whether straight up donations, or profits from events, the fund-raising aspect of the GDAA Rent Foundation is obviously a crucial part of the organization. Without the funds, we cannot help the families. Where we have been: 2018 was the most successful year on record for the Rent Foundation. We nearly doubled our donations, mostly due to a one time “Concert for a Cause” sponsorship donation thanks to K99.1FM in Dayton. Our other activities like the prize raffle, Chili for Charity Golf Outing, and Nite at the Races had decent showings as well. We of course appreciated advertising sponsorships and direct donations of all sorts. This means between summer 2018 and summer 2019 we will have enough funds to help more families than ever before. We typically pay out close to $15,000 during the year. It looks like we will pay out over $25,000 in the 12 months ending September 2019. Our goal is to put the dollars to work and help as many worthy families as possible. Families in the apartment communities you manage. Families that live in apartment communities that you service as a vendor. What better way to give back, than to those in need, who help pay your salary. Where we are going: We have rolled out a sponsorship program for 2019. This allows you to donate a tax deductible amount of $1,200 at one time or be billed $100 a month over the year. The program is called the “HELPING ONE FAMILY AT A TIME CAMPAIGN” and Dayton area families avoid being put on the streets. Please call the GDAA office to set yourself up on a billing account, and become a Pay it Forward Partner. Do you realize if each GDAA member donated $30, we would have $15,000 in the charity fund for the year? With this in mind we are excited to give you an outlook on what else is new for 2019. “The Nite at the Races” will be held November 15 at a new facility – The Miamisburg Moose Lodge near 725 and Alex Rd. The reasoning behind the location change is that we hope to attract more non-GDAA participants from the public, who will spend money at the event. The Moose Lodge will help advertise this to their members, so we are looking to have a record breaking crowd. The Chili for Charity Golf Outing will be a week earlier this year. Mark your calendars for October 4th, as we take over the Pipestone Golf course for a laid back outing, with lots of good chili to taste !! Thank you for all your continued support ---THE RENT FOUNDATION COMMITTEE
AmazonSmile is a simple and automatic way for you to the Rent Foundation every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of your purchase price to the Rent Foundation.
Member Compass
GDAA Member compass The GDAA website has a Member Compass which allows Members to register for classes or events, check on the status of their membership, look at their invoices and payment status, connect with others, and much, much more. The goal is to help you and your community and company get more out of your membership with GDAA. We want you to have the information you need when you need it! Just follow these simple steps: Go to Membership Is Your Company a Member? Create Account Agree to the Terms & Conditions Choose how to connect (Facebook, Google, or enter an email and password) Complete your profile. Enter as much info as you want or just the minimum. That’s all there is to it! Click here to create your Member Compass now!
mission Statement Connecting and advancing the multi-family industry through partnerships, education, and advocacy.
"forty-four percent of consumers will not consider a review to be relevant if it was written more than one month ago."
Make no mistake about it: On-line ratings and reviews are more important than ever to renters. According to the 2017 NMHC/Kingsley Renter Preferences Study, nearly 80% of renters said that on-line reviews influenced their leasing decision. Additionally, a 2017 renter’s journey survey conducted by RentPath found that 57% of on-line apartment shoppers prefer listings that have “a lot of honest reviews from people like me.” Despite these numbers, many owner/operators don’t have formal reputation management programs in place. This could be because when the apartment market is experiencing high traffic volumes and high conversion rates, operators may not think they need to worry about reputation management. It’s also possible that many owner/operators think they don’t have the budget to hire athird party to manage their online reputation. Or they simply may not know where to start when it comes to handling reviews. Given the importance that prospects place on on-line reviews, it is now critical for apartment operators to have a sound reputation management program in place. Here are three steps that a community can take to get started laying the groundwork for reputation management. 1. Ask for honest feedback. Use surveys or social media campaigns to ask residents to leave a review of your community on your ILS listing or on a site such as Google to generate recent and fresh feedback. By consistently prompting residents to leave reviews, on-line prospects get a better and more real-time understanding of resident experiences. If reviews are outdated, data suggests that prospects will feel as if the apartment operator is hiding something. According to Search Engine Journal, “Forty-four percent of consumers will not consider a review to be relevant if it was written more than one month ago.” 2. Address negative reviews. According to the 2018 BrightLocal survey, released in December, “89% of consumers read local businesses’ responses to reviews.” Furthermore, a 2018 J Turner study found that prospects “place high importance on a manager’s response to a review, with the respondents rating it at 6.55 on a scale of 0-10.” The way an operator responds to negative reviews provides a glimpse into the customer service the community delivers to its residents. If a prospect views the response to a negative review in a positive light, the impact of that review can be significantly mitigated. Continued on page 19
Whit Lanier, Multifamily Insiders
Improve your Reputation Management Strategy
Improve your Reputation Management Strategy cont.
3. Respond to positive reviews. Many apartment owner/operators choose not to respond to positive reviews because they don’t feel like it’s necessary to do so. But responding to these types of reviews gives you a chance to show the kind of rapport your community has with residents. By showing a genuine appreciation for a positive reviewer (and occasionally using humor, when appropriate), an operator can further demonstrate the living experience at the community. That said, while some of your team members and managers are equipped to handle the task of responding to reviews, the vast majority wouldn’t consider this their strength. It can be hard for associates to leave their emotion out of a response if they feel they are being unfairly or inaccurately criticized. Additionally, replying to a review might not be the most efficient use of a team member’s time when they could instead be focused on such tasks as assisting residents and responding to incoming leads. It may be better to engage a third-party provider to focus on responding impartially to all reviews, positive and negative, in a timely, professional manner. Your community - and the way it treats residents - is often judged by on-line reviews and the public responses to those reviews. How you handle these reviews is a strong indicator of the customer service you provide to both prospects and residents. Engaging with on-line reviews also helps to positively impact the perception people have of your community. This will ultimately benefit your leasing and resident retention efforts.
star associate members
Certa-Pro Painters Cincinnati Coin Laundry CORT Jetz Laundry Services Maintenance Supply Headquarters Sherwin Williams Flooring Sholiton Industries The Lake Doctors Wilmar
Ad deadlines are the 20th of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Update. Submissions may or may not be used and placement is at the discretion of the editor. The Update is a monthly publication of the Greater Dayton Apartment Association, for more information on advertising call (937) 293-1170. For the most up-to -date information check out our website: www.gdaa.org.
2019 UPDATE ADVERTISING RATES: Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg. Business Card............ $ 55 Quarter Page...............$105 Half Page........................$145 Star Associate Member....... $116 Full Page.........................$165 Star Associate Member.........$132
benefits of A STAR ASSOCIATE MEMBER: A 20% discount on ALL advertising. You will be included in the rotation of the Star Associate Member of the Month and have a featured article in the issue as the “Star Associate Member of the Month”. Announced as a “Star Associate Member” in every issue of the UPDATE. Open Listing in the on-line Member Directory. You will also be listed on the home page of the GDAA website. To be a Star Associate Member you need to place at least a ½ page ad in 6 consecutive issues of the UPDATE Newsletter and a ½ page ad in GDAA Membership Directory.
All the online credentials and training property management professionals need. NAAEI offers an assortment of online courses and recorded webinars that can be taken 24 hours a dayon the NAAEI online learning platform Visto.
Congratulations...
Lindsey Doty, Manager of Autumn Woods on earning her CAM credential. In order to achieve this credential Lindsey had to have: Minimum of 12 months of on-site property management experience Successful completion of all CAM coursework (totaling 40 hours) Meet all examination standards within 12 months of declaring candidacy Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals. Please join us in congratulating Lindsey on her outstanding achievement!
The importance of volunteers to the Greater Dayton Apartment Association cannot be overestimated. Volunteers contribute their time and resources in support of the association. As a not-for-profit membership organization with over 37,000 units, 92 primary members and 140 Associate members, we would not be able to do what we do without our amazing volunteers. Thank you to ALL of our incredible volunteers who dedicate their time and expertise to our professional network. Thank you for your commitment and dedication! We know how busy your schedules are, so we really appreciate your time and ongoing support. So thank you, thank you from the bottom of our hearts! -Gdaa staff 2018 Volunteer of the year Michael Randall was named the 2018 GDAA Volunteer of the Year. Michael is always willing to step up and lend a hand. He donates his time and talents by serving on the Board of Directors, and is an active member on the Program Committee, Education Committee, Banquet Committee, and the Compliance Committee. In 2018, he took on the daunting task of Spotlight on Success, and stepped in as the Education Committee chair when the need arose. Michael adds character and creativity to the association. Michael's dedication to the GDAA is truly appreciated and he deserves this special recognition. 2018 Volunteer of the Year Michael Randall.
a heartfelt thank you to our volunteers
Many thanks...
Chris Melvin, Immediate Past President, Lloyd Cobble, President The Greater Dayton Apartment Association recolonized Chris Melvin, outgoing Board President , for his dedication and service for the past 5 years. Chis did an incredible job, and under his leadership , the GDAA achieved many goals and is positioned well for the future. Among other things, Chris was instrumental in negotiating and securing the current office space, overseeing the transition of the long-time Executive Director, and successfully leading the fights to reject West Carrollton's revision to their local Property Maintenance Code, which would have required property owners to have all interior units inspected and pay inspection fees to the city. Most of all, Chris dedicated countless hours of his time for the betterment of the association and the industry and we all owe him our gratitude. Thank you Chris!
January 2019 State of the Industry Thank you to Kurt Shoemaker with CBRE for presenting the 2019 "State of the Industry". Click on the the Market Overview picture below to view the entire report. Also, thank you to Ohio House Representative Niraji Antani for swearing in the 2019 GDAA Officers and Board of Directors.
January General meeting
We are gearing up for the 2019 Maintenance Mania! Come and compete in maintenance-focused challenges, you could earn the title of Maintenance Mania® National Champion. Build a race car from maintenance products ahead of the event to race it down a 32’ long track. You are sure to have a darn good time at one or all of the games*. Click on the link to register today! The Games: AO Smith Water Heating Installation Fluidmaster Duo Flush Toilet Conversion Frigidaire Icemaker Installation Kidde Fire & Carbon Monoxide Installation Kwikset Key Control Deadbolt Test SmartBurner Heating Element Installation (NEW) Smart Comfort Air Conditioner Repair Race Car Competition (Yellow Race Car Wheels this Year!) Open Practice: 2:30 - 3:30pm Competition Starts: 4:00 - 6:30pm Food and Drinks served at 4:00pm
CASH PRIZES!
Register for Maintenance Mania®
NEW THIS YEAR YELLOW WHEELS!
"Doing business with a member is just good business"
http://www.naamania.org/events/-GDAA-18-19
