September 2019
Project Youth Extension Service Service
Monthly Status Report
Quarterly Forecast
Pg 4-5
Project Youth Extension Service (YES) is a mission-focused program that cultivates collaborations with educational institutions, non-governmental and community-based organizations, and other groups and organizations with expertise in early childhood education, youth development, and related fields to support the family programs, workforce development, and youth development expansion needs of the Department of Defense (DoD). Project Youth Extension Service (YES) is supported by a partnership between the United States Department of Agriculture - National Institute of Food and Agriculture (NIFA) and the DoD Office of Employer Programs and Policy, Yellow Ribbon Reintegration Program (YRRP). This unique internship was specifically designed to increase and strengthen support structures leading to enhanced community capacity, increased professional and workplace development opportunities, and to expand military-related youth development support programs. Project YES combines the needs of military-connected youth impacted by deployments with college interns looking to deepen their knowledge and gain real-world work experience working with youth and teens. During their 1-year service period, participating interns augment YRRP programs by facilitating experiential-based youth development programs emphasizing leadership development, resilience/life skills, and STEM concepts. Additionally, under the guidance of an individually assigned mentor, interns complete a career-broadening project designed to help define future career options or, if already known, to help refine and deepen the experience levels. Ultimately, the goal is to improve the school-to-work transition through enhanced knowledge, experience, and professional networks. Project YES was created in the fall of 2010 with the first intern cohort starting in January of 2011. The program has grown steadily each year in order to meet the ever-increasing need for youth development program support. A unique feature of the program allows interns to continue their education at their individual universities while participating in the program. To date, the Project YES is proud to have worked with 167 interns from 39 states, the District of Columbia, and Puerto Rico and who represent 108 individual public and private colleges and universities. They have impressively supported over 896 individual events and served over 27,111 military-connected youth in 49 states, 4 US territories, and Germany.
Monthly Status Report - September 2019
Evaluation Summary - Youth
Pg 10
Evaluation Summary - Host
Pg 11
Monthly Snapshot
Pg 8
Pg 9
Pg 6-7
Table of Contents
2019 Event Snapshot
Monthly Event Summary
Component
Participation Data
Projected
Air Force Reserve
170
Air National Guard
86
Army National Guard
276
239
86.59%
$125.68
Coast Guard Reserve
21
16
76.19%
$133.44
Navy Reserve
0
Marine Corps Reserve
Program Monthly Total:
553
360
65.10%
$140.14
Cost Data
Actual
Show Rate
Cost Per Participant
92
54.11%%
$136.15
13
15.11%
$442.46
Monthly Events
August Event Summary
Completed:
Canceled by Host
3
Unable to Support
11
A Look at Where We've Been
Event Forecast
A Look at Where We're Going
Monthly Event Breakdown
Attendance
Demographics
6-12 (M)
AFRC
29
20
14
132
ARNG
96
90
40
507
ANG
4
8
1
295
USCGR
34
USNR
USMCR
Grand Total
140
131
60
968
6-12 (F)
13-18 (M)
13-18 (F)
Cumulative Contact Hours
Project YES collects Net Promoter Scale (NPS) data in order to measure the customer experience and predict potential program growth within the YRRP community.
Respondents are grouped as follows: Promoters (score 9-10) – loyal enthusiasts who will keep utilizing the program and referring others. Passives (score 7-8) - satisfied customers who may be vulnerable to competitive offerings. Detractors (score 0-6) - unhappy customers who could damage the program brand and impede growth.
Project YES enjoyed a record-breaking August and supported 21 events in 12 states and the US Virgin Islands. Compared to August 2018, this represents a 50% increase in event support, a 22% increase in overall attendance, and a 65% monthly show rate. Comparative annual data indicates we are currently at 130% of 2018 events support levels and 87% of overall attendance. Both event and attendance totals continue to trend upward with strong indication of heightened organizational utilization and youth attendance.
Event Support Data August 2019 Snapshot
Event Support Data 2019 Snapshot
Evaluation Summary Event Host Survey Feedback
6. Value added to event 7. Responded promptly to event planning changes 8. Timely event set-up 9. Dressed appropriately for the event 10. Remained adaptable to changing on-site situations 11. Met overall program objectives
1. Customer overall satisfaction 2. Need for Project YES! services 3. Organizational confidence level of Project YES! interns 4. Organizational confidence of continued Project YES utilization
Credible and appropriate program evaluation provides a basis for programmatic success while also identifying areas that could benefit from additional attention. Project YES conducts program delivery and satisfaction program evaluation as it relates to the: 1) event point of contact (POC), and 2) participating youth. Event host satisfaction remains high with program delivery “Top 2” scores ranging between 96.86 - 99.81%. “Program coordination" refers to the full range of tasks and actions necessary to plan, coordinate, and bring the program to the delivery phase. “Program satisfaction” addresses event POC’s level of satisfaction, forecasts of future requests, and a gauge for the type of activities provided by Project YES.
1. Understood client requirements 2. Clear, effective communication 3. Kept client informed of progress 4. Met mutually agreed upon timelines 5. Worked effectively with client
Program Delivery Survey Questions
Program Coordination Survey Questions
Youth Survey "Top 2" Box Results
Survey Questions
2015
2016
2017
I enjoyed participating in the YES activities
88.42
92.36
89.24
I had the opportunity to practice leadership skills
83.91
85.11
80.18
The activities helped me explore/discuss deployment related issues
75.63
76.52
66.22
I can use what I learned with my family; at school; in my community
84.16
84.51
78.83
76.37
75.58
The activities helped me explore and discuss values (e.g. honesty, integrity, diversity, etc.)
88.88
82.91
79.48
73.83
75.44
There was enough time to discuss issues fully
81.77
76.97
69.85
69.83
72.11
The YES staff did a good job facilitating activities & discussions
93.58
96.28
94.49
93.22
95.86
2018
2019
86.51
88.13
73.96
73.34
69.30
70.21
Evaluation Summary Youth Survey Feedback
Project YES youth and event host customer satisfaction surveys provide continued evidence of overall positive impact and satisfaction. We continue to pursue new curriculum that will keep the youth and teens both actively and mentally engaged with a focus on awareness and application of positive support activities. Annual scores represent the combined percentage of Top 2 box evaluation results.
Click here to learn more about the Project YES team!
Project YES is the result of a partnership funded by the Department of Defense Office of Employer Programs and Policy and the USDA's National Institute of Food and Agriculture through a grant/cooperative agreement with North Carolina State University.
512 Brickhaven Drive, Ste 210P
Visit us at www.projectyouthextension.com www.projectyouthextension.com
project_yes@ncsu.edu
919-513-3165
Raleigh, NC 27695-7606
